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    monday.com Ltd (MNDY)

    MNDY Q1 2025: Keeps Mid-20% Growth Outlook as NDR Tops 112%

    Reported on May 20, 2025 (Before Market Open)
    Pre-Earnings Price$287.75Open (May 12, 2025)
    Post-Earnings Price$287.75Open (May 12, 2025)
    Price Change
    $0.00(0.00%)
    • Strong Enterprise Adoption & Cross-Sell: Multiple Q&A responses highlighted robust momentum among larger customers with expanded use of monday service and account expansion, indicating a durable multi-product strategy that fuels enterprise growth.
    • Accelerated Sales & Talent Expansion: The discussion around hiring trends—including the appointment of a seasoned Chief Revenue Officer and a 30% headcount growth plan—demonstrates confidence in scaling the enterprise sales engine to drive future revenue.
    • Resilient Operational Performance: Stable underlying metrics such as a steady NDR around 112% and consistent customer demand across regions—even amidst FX and macro uncertainties—support a positive outlook for sustained performance.
    • Conservative Guidance amid Macro Uncertainty: Management’s cautious outlook—including projections that net dollar retention may dip slightly below 112% and adjustments for volatile FX effects—raises concerns that a deteriorating macro environment could hinder future revenue and margin expansion.
    • Early-Stage Monetization of AI Actions: Although AI features have seen impressive uptake, executives noted that monetization remains in the experimental phase. This early-stage revenue contribution could represent a risk if expected uplift from AI adoption fails to materialize.
    • Seasonal Cost Pressures Impacting Margins: While Q1 performance was strong, management highlighted that in Q2 increased expenses such as sales bonuses, hiring-related costs, and compensation adjustments could erode margins and cash flow, potentially affecting overall profitability.
    MetricPeriodPrevious GuidanceCurrent GuidanceChange

    Revenue

    Q2 2025

    $274 million to $276 million

    $292 million to $294 million

    raised

    Non-GAAP Operating Income

    Q2 2025

    $25 million to $27 million

    $32 million to $34 million

    raised

    Operating Margin

    Q2 2025

    9% to 10%

    11% to 12%

    raised

    Revenue

    FY 2025

    $1.208 billion to $1.221 billion (24% to 26% YoY growth)

    $1.220 billion to $1.226 billion (25% to 26% YoY growth)

    raised

    Non-GAAP Operating Income

    FY 2025

    $134 million to $142 million

    $144 million to $150 million

    raised

    Operating Margin

    FY 2025

    11% to 12%

    approximately 12%

    raised

    Free Cash Flow

    FY 2025

    $300 million to $308 million

    $310 million to $360 million

    raised

    Free Cash Flow Margin

    FY 2025

    Approximately 25%

    25% to 26%

    raised

    FX Impact

    FY 2025

    negative impact of 100 to 200 basis points

    negative impact of less than 100 basis points

    raised

    TopicPrevious MentionsCurrent PeriodTrend

    Enterprise Customer Growth & Expansion

    Consistently emphasized across Q2–Q4 2024 with detailed discussions on rapid enterprise segment growth, strategic expansion through large seat count increases, platform improvements, and cross-sell opportunities.

    In Q1 2025, enterprise growth remains the fastest-growing segment with new product capabilities (e.g., AI-powered risk insights) and leadership investments (e.g., appointing a new CRO) to drive further expansion.

    Consistent and reinforced focus with additional leadership investments and product enhancements driving further enterprise expansion.

    AI Adoption & Monetization

    Q2–Q4 2024 calls highlighted rapid AI adoption through increasing AI actions (10 million in Q4, strong growth in Q3, integration into customer service in Q2) and early-stage monetization experiments via consumption-based pricing models; emphasis was on adoption, integration, and future monetization potential.

    Q1 2025 shows rapid adoption (26 million AI actions, 150% growth) with monetization efforts described as experimental and still in early stages, emphasizing value delivery rather than immediate revenue impact.

    Continued robust adoption with further acceleration in usage, while monetization remains experimental – consistent positive momentum with a cautious revenue outlook.

    Macroeconomic Uncertainty & Demand Volatility

    Mentioned consistently in Q2–Q4 2024 with discussions on choppiness in the macro environment, cautious spending, regional variability, and its influence on NDR and guidance adjustments.

    In Q1 2025, executives acknowledge persistent macroeconomic uncertainty leading to a more conservative approach in guidance and slightly lower NDR expectations, despite healthy and consistent demand across regions.

    Steady caution remains across periods with similar concerns; Q1 2025 continues the conservative outlook without major shifts in sentiment.

    Pricing Strategy & Customer Acquisition Dynamics

    Q2–Q4 2024 discussions detailed the rollout of new pricing structures (including consumption-based AI pricing and price increases), positive reception in the enterprise segment, significant impacts on revenue and NDR, and a shift from high volume of small customers to higher ACV enterprise accounts.

    Q1 2025 emphasizes early-stage AI monetization and a strategic focus on customer expansion driven by enterprise motion and strong performance marketing; there is a noted shift toward expansion within existing accounts rather than high-volume acquisitions.

    Consistent strategy execution with a subtle shift to prioritizing enterprise expansion and higher-quality customer adds over sheer headcount growth.

    Sales & Talent Expansion

    Q2–Q4 2024 featured robust headcount and sales team growth (with reports of increasing quota-carrying reps and total employee growth, and strategic hiring for enterprise roles) and investments in R&D and product teams.

    Q1 2025 continues this trend with significant hiring (187 new employees, targeting 30% headcount growth for FY25), a strategic focus on enterprise sales (highlighted by new CRO appointment), and sustained investments in R&D.

    Ongoing and accelerating expansion with leadership moves and sustained hiring, especially in enterprise sales, reinforcing the company’s growth trajectory.

    Operational Performance & Metrics

    Across Q2–Q4 2024, performance metrics such as stable to improving NDR values (110–112%), strong revenue growth (up to 34% YoY), record gross retention, and improving profitability were consistently highlighted.

    Q1 2025 reports 30% revenue YoY growth, stable NDR at 112% (with caution that it could dip slightly), high gross margins, and improved net income and free cash flow margins, confirming robust operational performance amid uncertainties.

    Stable and strong operational performance continues with consistent key metrics even as cautious guidance is maintained due to external uncertainties.

    Capital Expenditures & Cost Pressures

    Q2 and Q3 2024 mentioned increased CapEx driven by headcount growth and investments in office space, along with efforts toward efficient growth (e.g., GenAI reducing personnel needs) and steady gross margins; Q4 discussed free cash flow and related investments without specific cost pressures commentary.

    Q1 2025 did not specifically mention capital expenditures or cost pressures; only related cash flow seasonality was noted, suggesting that while the underlying dynamics persist, they are not a focus in this period's commentary.

    Lower explicit focus in Q1 2025 while underlying investment continue—consistent with previous commentary but less emphasized now.

    Developer Product Focus

    Q3 2024 highlighted slower growth in monday dev, with a refocused go-to-market strategy and mixed feedback on its pace contrasted with CRM; Q2 and Q4 did not signal any decline, rather attributing seasonal variations and strategic positioning.

    Q1 2025 clarifies that there is no decline in focus on monday dev; growth seen in Q1 is attributed to seasonal performance rather than strategic deprioritization, with positive customer feedback and maintained support.

    Stable focus continues with clarification that any slower growth was seasonal rather than indicative of reduced strategic emphasis.

    Partner Ecosystem Expansion & Integration

    Q2 2024 discussions emphasized the growing role of partners in driving adoption via deeper integrations and professional services; Q3 2024 noted great momentum with partners specializing in different products; Q4 2024 did not include commentary on this topic.

    Q1 2025 reiterates the importance of the partner ecosystem, with emphasis on supporting geographic expansion, technical integrations, and industry specialization—fortified by new leadership perspectives.

    Consistent importance; the emphasis on partner integration remains strong and is further reinforced in Q1 2025, ensuring reliable external support for enterprise growth.

    1. Guidance Outlook
      Q: What are Q2–Q4 revenue assumptions?
      A: Management expects stable mid-20% growth with FX impact under 1% and mid‐ to high-single digit customer growth, keeping the base-case Investor Day outlook intact.

    2. Margins & Cash Flow
      Q: What drove the strong Q1 cash flow?
      A: Eliran explained that robust billings and collections from year-end deals generated the record cash flow in Q1, though Q2 will see adjustments for bonuses and compensation, while operating margins remain healthy.

    3. Customer & NDR Growth
      Q: How are customer growth and NDR evolving?
      A: The team reported solid net adds with a steady 112% NDR, albeit expecting a slight dip due to macro uncertainties, driven by both enterprise and SMB segments.

    4. Hiring & Enterprise Sales
      Q: How are hiring trends progressing?
      A: Eliran highlighted the addition of 187 employees in Q1 with an anticipated overall 30% headcount growth, primarily to boost enterprise sales and R&D investments.

    5. CRO & GTM Strategy
      Q: What role does the new CRO play?
      A: Roy and Eran emphasized that new CRO Casey George, with 30 years of experience in scaling enterprise sales, will accelerate top–down selling while preserving their balanced, multiproduct go-to-market approach.

    6. Product & AI Monetization
      Q: How is AI action monetization progressing?
      A: Roy noted strong adoption of AI actions by customers with significant usage growth, though monetization remains in early, experimental stages as the company refines its approach.

    7. Platform Expansion
      Q: What’s driving cross–sell versus expansion?
      A: Eran clarified that most revenue growth comes from account expansion rather than cross–sell in products like CRM and dev, with monday service showing promising enterprise upsell potential.

    8. Geographic Performance
      Q: How did Europe perform relative to North America?
      A: Eliran acknowledged that while North America remains robust, Europe experienced some deceleration, though demand there is gradually stabilizing.